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Business Analyst

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The company

Our client is a professional Pharmaceutical organisation, based in Belgium. The company is listed in the top-20 pharmaceutical companies with over 15.000 employees worldwide. They strive to a systematical collaboration with their stakeholders to reach their goal of healthcare improvement.

Role description

The Business Analyst will maintain and develop the CRM systems that supports the commercial activities of the company. Next to that you will support the other departments (marketing, medical & commercial) in the development and the maintenance of Close Loop Marketing (CLM), gathering customer insight and managing content & digital assets. Based on Business Intelligence, you will provide customer segmentation improvement proposals to the sales and marketing department.

Responsibilities

Core activities include but are not limited to:
- Liaison to CRM & CLM Manager for system hosting and change management process. Ensure alignment with regards to all functional CRM & CLM support topics such as change management process, data loading, and its release management
- Act as primary point of contact for any functional & technical queries relating to CLM, the CRM system and the Database for internal customers in the affiliate as well as local external vendors.
- Have knowledge and understanding of the local business processes and specialties that are being supported by the CLM & CRM softwares. Master entire processes and workflows. Local solution consultancy for business teams
- Take ownership of and lead selected work streams within the CRM system hosting and administration, for example conduct training for end-users and reach out to local and regional counterparts
- Manage customer master data
- Develop and update dashboards so that all stakeholders can access to the relevant information in an efficient and timely manner
- Support the processes of geographical reorganization, targeting, segmentation and profiling of customers. Propose and recommend alternatives to management and assist them in the decision

Requirements

- Bachelor of Science or up
- 2 years experience in a commercial related role, preferably as business analyst
- Experience or clear motivation to work within the Pharmaceutical Industry
- Understanding of CRM systems
- Understanding of Commercial stakes
- Strong business relationship building needed
- Fluent in English, Dutch. French is considered a plus

Other information

Heb je interesse en wil je meer weten over deze functie, reageer dan door op solliciteer te klikken en contact op te nemen met Frank Geerlofs


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SIRE Life Sciences®

Listed by: SIRE Life Sciences®
Listed on: 19-09-2018
Country: Belgium
Employment: Permanent
Expertise: 3 - 5 years
Location Type: On location
Education: Bachelor
Language: Dutch
Sector: Pharmaceutical
Specialisation: Business & Information Analyse

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Contact

SIRE Life Sciences B.V.

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 20 658 9800

SIRE Life Sciences Belgium BVBA

Science 14 Atrium
14b, Rue de la Science
1040 Bruxelles
+32 (0) 2 588 1277

SIRE Life Sciences Deutschland GmbH

Fünf Höfe
Theatinerstraße 11
80333 München
+49 (0) 89 3803 8966

SIRE Life Sciences Maastricht

ROOOMS Maastricht
Boschstraat 21
6211 AS Maastricht


SIRE Group GmbH

Platz 3
6039 Root
Luzern
+41 (0)43 508 1743

SIRE Staffing Solutions

Keizersgracht 420 C
1016 GC Amsterdam
+31 (0) 20 658 9804

SIRE Information Technology

Calypso Building
Kruisplein 480
3012 CC Rotterdam
+31 (0) 10 316 1066

SIRE Healthcare

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4640

SIRE Finance

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4630

SIRE Engineering

Calypso Building
Kruisplein 480
3012 CC Rotterdam
+31 (0) 10 316 6626

SIRE Human Resources

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4620

SIRE Staffing

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4650

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