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Front office agent Czech/Slovak

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The company

Our client is a professional Pharmaceutical organisation, based in Noord-Brabant Netherlands.  This is a packaging and distribution site for drugs. In our site in Breda we do the secondary packaging for drugs that we have developed at out international sites. Next to that we are responsible for the distribution for the drugs all over Europe. This all happens in a GDP environment.

Role description

As the Front Office Employee you are the first point of contact for customers in Czech/Slovak and English. You will have to ensures optimal internal and external customer satisfaction in line with the policies and procedures.

Responsibilities

- Act as the first point of contact for customers
- Handle calls and emails
- Develop and maintain good relationships with the customers
- Order management
- Set-up new customer with Mastar Data entry

Requirements

- Excellent communication skills in English, Slovak and Czech
- 1-2 years of customer service experience
- SAP and Excel knowledge
- Customer and services focused

Other information

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Windimi Post.


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SIRE Life Sciences®

Listed by: SIRE Life Sciences®
Listed on: 09-07-2019
Country: The Netherlands
Region: Noord-Brabant
Employment: Permanent
Expertise: 3 - 5 years
Location Type: On location
Education: Bachelor
Language: English
Sector: Pharmaceutical
Specialisation: Customer Service

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Contact

SIRE Life Sciences B.V.

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 20 658 9800

SIRE Life Sciences Belgium BVBA

Science 14 Atrium
14b, Rue de la Science
1040 Bruxelles
+32 (0) 2 588 1277

SIRE Life Sciences Deutschland GmbH

Fünf Höfe
Theatinerstraße 11
80333 München
+49 (0) 89 3803 8966

SIRE Life Sciences UK

702 Howard House Dolphin Square
SW1V3PQ London
+44 7307 179882

SIRE Life Sciences Maastricht

ROOOMS Maastricht
Boschstraat 21
6211 AS Maastricht


SIRE Group GmbH

Platz 3
6039 Root
Luzern
+41 (0)43 508 1743

SIRE Staffing Solutions

Keizersgracht 440A
1016 GD Amsterdam
+31 (0) 20 658 9804

SIRE Information Technology

Calypso Building
Kruisplein 480
3012 CC Rotterdam
+31 (0) 10 316 1066

SIRE Healthcare

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4640

SIRE Finance

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4630

SIRE Engineering

Calypso Building
Kruisplein 480
3012 CC Rotterdam
+31 (0) 10 316 6626

SIRE Human Resources

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4620

SIRE Staffing

Mondriaan Tower
Amstelplein 52, 25th floor
1096 BC Amsterdam
+31 (0) 85 044 4650